The Sounds of Silence: Lessons From an API Outage with Paul Zaich - RUBY 652

Paul Zaich from Checkr tells us about a critical outage that occurred, what caused it and how they tracked down and fixed the issue. The conversation ranges through troubleshooting complex systems, building team culture, blameless post-mortems, and monitoring the right things to make sure your applications don't fail or alert you when they do.