Ruby Rogues

RUBY 480: The Sounds of Silence: Lessons From an API Outage with Paul Zaich

Paul Zaich from Checkr tells us about a critical outage that occurred, what caused it and how they tracked down and fixed the issue. The conversation ranges through troubleshooting complex systems, building team culture, blameless post-mortems, and monitoring the right things to make sure your applications don't fail or alert you when they do.

December 01, 2020
47:40
Episode 480

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RUBY 480: The Sounds of Silence: Lessons From an API Outage with Paul Zaich

Ruby Rogues

47:40

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Show Notes

Paul Zaich from Checkr tells us about a critical outage that occurred, what caused it and how they tracked down and fixed the issue. The conversation ranges through troubleshooting complex systems, building team culture, blameless post-mortems, and monitoring the right things to make sure your applications don't fail or alert you when they do.
Panel
  • Charles Max Wood
  • Dave Kimura
  • Luke Stutters
Guest
  • Paul Zaich
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Special Guest: Paul Zaich.