Redefining Platform Success: Balancing Metrics, Developer Satisfaction, and Cognitive Load - DevOps 208

Warren delves into this episode featuring an engaging conversation with David Stenglein, a seasoned industry expert with over 20 years of experience. In this episode, they shed light on the pitfalls of hiring product managers amidst hype cycles, urging a shift towards a product mindset that prioritizes user pain points and tangible value. They critique traditional metrics like DORA and ENPS, discussing their limitations and the need for better communication and alignment on business-level metrics.

They explore the complexities of platform adoption, from Kubernetes to Docker, and the challenges of managing modern technologies. David emphasizes the importance of striking a balance between innovation and practicality, while Warren delves into the cognitive load and the necessity of higher-level abstractions. With discussions ranging from the evolution of software platforms, and the transformative potential of WebAssembly, to the nuances of user-driven platform development, this episode is packed with valuable insights for every developer navigating the fast-evolving tech landscape. So, tune in as they dissect the future of platform development and the delicate dance between innovation and efficiency.

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